We met Dr. Nima Shayesteh at the California Dental Association Conference in May 2018. We learned that he didn't have automated appointment reminder software, nor a patient texting service. We gave him a 90-day free trial of PracticeDilly, along with the mobile app. The team at Picasso Smiles Dental loved the results. Not only did they become outspoken supporters of our product, but they also provided valuable feedback on aspects that could be improved on - many of those ideas have since then been implemented into PracticeDilly.
Much like Mike Shannon's practice mentioned in their case study, Picasso Smiles relied mostly on manual input for their scheduling. Appointments were scheduled, rescheduled, canceled, and confirmed via email and phone conversations, presenting the same old obstacles - significant man-hours, and unresponsive clients.
Dr. Shayesteh wanted to improve accessibility between the practice and the clients; easing communication and increasing the amount of positive feedback was very important to him.
Dr. Nima Shayesteh and his entire office were incredibly impressed with our software. So much so, in fact, that he implemented it into two more of his Texas offices! He has also been a vocal supporter of our product and has recommended it to many of his friends in the industry.
Our appointment software greatly increased productivity and client feedback, and continues to produce great results.
"Before PracticeDilly, PicassoSmiles had about 40 Google reviews. After adopting it, that number tripled to 120 and counting in just nine months."
"PracticeDilly is a platform that not only saves hours of staff time, but also patients love interacting with us via text messages for appointment booking and confirmation and also general questions. Pavan, the CEO and app developer is very kind and has implemented our ideas into this platform. PracticeDilly continues to grow in functionality and improved user interface. Thank you so much Pavan, our patients love us so much more now with the implementation of your platform!"
My experience with PracticeDilly thus far has been very beneficial, effectual, and rewarding with great reviews.