Mike Shannon happened to be the dentist of our founder's daughter, so we couldn't pass up the opportunity to show him PracticeDilly and its various features. He was immediately impressed by what he saw, and it wasn't long before we built him a mobile app for his practice. Through the app, patients could see reminders of their appointments, pay their bills, book appointments, and much more. Mike Shannon also appreciated the flexible texting options - group chats were useful for communicating with parents and families, and 2-Way Texting allowed back and forth communication.
Before Mike Shannon DDS. Pediatric Dental Practice used PracticeDilly, everything was done manually. They would send out email reminders to each and every one of their patients, many of which would never get a response. They also set appointments and reminders over the phone, and each confirmation had to be logged into the system. All of this work combined would eat up almost half of their entire work day!
All Scheduling Was Done Manually
2-3 Hours a Day Sending Emails
30-45 Minutes a Day On Phone Calls
Manual Input Errors Sometimes Caused Confusion
Many Unresponsive Clients
Mike Shannon's office was immediately impressed by the results of our automation software. PracticeDilly made it far easier for clients to confirm their appointments - a simple click of a button or a quick text was all it took, and the results were easy to track because the software synced with their schedule. PracticeDilly also automated the entire scheduling process, freeing up several man-hours each day, allowing the office to run far more efficiently and effectively.
Far More Client Confirmations
Almost All Manual Input Work Eliminated
No Room for Human Error
Freed Up Valuable Time for Front Office Staff
Decreased No-Show Appointments
"Our patients love the opportunity to confirm appointments or to reschedule via text or email. One of the main features we love about PracticeDilly is the ability for it to integrate seamlessly with our dental software - the confirmations that we receive from our patients are automatically updated into our dental software. I highly recommend PracticeDilly to make your office more efficient and reduce no-shows."
PracticeDilly has been a real time-saver in the front office. It's given my girls a lot of opportunities to do other things, free up some time. We love how we can go online and see who hasn't responded back, so then we can pick out those two or three people and call them directly. It made our lives so much easier, we love it and I highly recommend."