In the weeks leading up to the pandemic, Dr. Mudita bought a practice from another dentist in the hopes
of growing it and catering to the local area’s patient’s needs. But soon realizing the severity of outcomes
associated with the disease and its high rate of transmission, dentists were instructed by regulatory
authorities, such as the American Dental Association, to stop providing treatment to dental patients
except those who have emergency complaints.
Aside from that, having her practice in San Francisco was itself a challenge. To compete with other dentists in her area, she had to maintain a good online reputation. Further, her practice was lacking in staff capable of handling routine communication with patients.
One problem led to another and now in the middle of the pandemic, she was looking for an all-in-one solution that can curb her problems.
In her search for a mobile app that could integrate with Eaglesoft and allow her to access appointments on
her phone and communicate with her patients, Dr. Mudita discovered PracticeDilly in the AppStore.
After taking a demo with us, she realized that apart from a mobile app we offer a lot of other features like:
In Google and Yelp reviews combined.
In show-up rate, appointments booking.
PracticeDilly automated the online review requests from happy patients.
Automated appointment reminders sent out ahead of meetings.
By deploying PracticeDilly for all of its routine communication tasks, Future Dental Care was able to expand its current patient base.